Smartsilk Manufacturer’s Warranty
Warranty Coverage:
Our products come with a comprehensive 30-day manufacturer's warranty against any manufacturing defects. This warranty ensures that your product is free from defects in materials and workmanship under normal use conditions.
Warranty Terms:
- Duration: The manufacturer's warranty is valid for a period of 30 days from the date of purchase.
- Coverage: This warranty covers any defects in materials or workmanship encountered during normal use of the product.
- Exclusions: The warranty does not cover damages resulting from misuse, improper handling, accidents, modifications, or any unauthorized repairs or alterations.
- Claim Process: In the unlikely event that you experience any issues covered under this warranty, please contact our customer service department at wecare@smartsilk.com and our team will assist you.
How to Claim:
To initiate a warranty claim, please provide proof of purchase and a detailed description of the issue encountered. Our customer service representatives will guide you through the necessary steps to resolve the matter promptly.
Contact Information:
For any inquiries or assistance regarding the manufacturer's warranty, please reach out to our customer service team at wecare@smartsilk.com
Thank you for choosing Smartsilk. We are confident that you will be satisfied with the quality and performance of our products.