Smartsilk Manufacturer’s Warranty

At Smartsilk we are committed to delivering products of the highest quality, and we stand behind the craftsmanship and materials of all items we produce.

 

Warranty Coverage:

Our products come with a comprehensive 30-day manufacturer's warranty against any manufacturing defects. This warranty ensures that your product is free from defects in materials and workmanship under normal use conditions.

Warranty Terms:

  1. Duration: The manufacturer's warranty is valid for a period of 30 days from the date of purchase.
  2. Coverage: This warranty covers any defects in materials or workmanship encountered during normal use of the product.
  3. Exclusions: The warranty does not cover damages resulting from misuse, improper handling, accidents, modifications, or any unauthorized repairs or alterations.
  4. Claim Process: In the unlikely event that you experience any issues covered under this warranty, please contact our customer service department at wecare@smartsilk.com and our team will assist you.

How to Claim:

To initiate a warranty claim, please provide proof of purchase and a detailed description of the issue encountered. Our customer service representatives will guide you through the necessary steps to resolve the matter promptly.

Contact Information:

For any inquiries or assistance regarding the manufacturer's warranty, please reach out to our customer service team at wecare@smartsilk.com

Thank you for choosing Smartsilk. We are confident that you will be satisfied with the quality and performance of our products.