Shipping policy
CANADA
Shop from our Canadian website (smartsilk.com) to ship to a Canadian address.
Orders to Canada are shipped with Canpar.
A tracking numbers will be provided to you by e-mail when your order is shipped.
Please allow 7 working days to receive your order. (Orders are shipped out of our warehouse within 2 business days. Depending on your location Canada Post – Expedited can take 3-5 business days.)
We offer free shipping within Canada except to the following locations:
- Northwest Territories
- Yukon
- Nunavut
- Maritimes
- Newfoundland
Express Deliveries
If you require express delivery please contact us (wecare@smartsilk.com) directly for a price quote and delivery time.
USA
INTERNATIONAL
We ship almost anywhere in the world
Please contact us (wecare@smartsilk.com) to place an international order. We would be pleased provide an estimate for shipping charges and the delivery time.
SmartSilk™ is not responsible for any import duties, brokerage fees, or taxes.
ORDER TRACKING
Shipping – Order Tracking
A tracking numbers will be provided to you by e-mail when your order is shipped.
Orders to Canada are shipped through Canpar.