CANADA

We provide free shipping to Canada on orders more than $150.00 EXCLUDING PILLOWS. A onetime flat fee of $19.99 will be applied for shipping and handling on orders less than $150.00.

Orders to Canada are shipped through Canada Post – Expedited parcel post.

A tracking numbers will be provided to you by e-mail when your order is shipped.

Please allow 7 working days to receive your order. (Orders are shipped out of our warehouse within 2 business days. Depending on your location Canada Post – Expedited can take 3-5 business days.)

Express Deliveries

If you require express delivery please contact us directly for a price quote and delivery time.

US

We provide free shipping to USA on orders more than $150.00 EXCLUDING PILLOWS. A onetime flat fee of $14.99 will be applied for shipping and handling on orders less than $150.00..

Orders to Continental United States are shipped through UPS – Ground.

A tracking numbers will be provided to you by e-mail when your order is shipped.

Please allow 7 working days to receive your order. (Orders are shipped out of our warehouse within 2 business days. Depending on your location UPS – Regular Ground can take 3-5 business days.)

Express Deliveries

If you require express delivery please contact us directly for a price quote and delivery time.

INTERNATIONAL

We ship almost anywhere in the world

Please contact us to place an international order. We would be pleased provide an estimate for shipping charges and the delivery time.

SmartSilk™ is not responsible for any import duties, brokerage fees, or taxes.

ORDER TRACKING

Shipping – Order Tracking

A tracking numbers will be provided to you by e-mail when your order is shipped.

Orders to Canada are shipped through Canada Post – Expedited parcel post.

Please follow this link http://www.canadapost.ca and enter your tracking number.

Orders to the Continental United States are shipped through UPS – Ground.

Please follow this link http://www.ups.com/tracking/tracking.html and enter your tracking number.