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Terms of Use

LA VERSION FRANÇAISE EST EN DÉVELOPEMENT.

Terms of Use

We know that you care how your information is used, and we appreciate your trust that we will use it carefully and sensibly. This notice describes our privacy policy. By visiting us, you are accepting the privacy policy described below.

What Personal Information Do We Collect?

Information You Provide. We receive and store information you enter. For example, when you buy a product or when you supply information such as your address, phone number or credit card. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our website, and communicating with you. We do NOT supply your information to other companies.

Cookies. Like many websites, we use "cookies". Cookies are small programs that we transfer to your hard drive that allow us to recognize you and to provide you with a customized shopping experience (i.e. language and/or currency, for example). If you do not want us to use cookies, you can easily disable them by going to the toolbar of your web browser, and clicking on the "help" button. Follow the instructions that will prevent the browser from accepting cookies, or set the browser to inform you when you receive a new cookie. In addition, you may visit this and other websites anonymously through the use of utilities provided by other private companies.

Other Information. Every computer has an IP (Internet Protocol) address. IP addresses of computers used to visit this site are noted. In addition, we automatically collect other information such as browser types, operating systems, and the URL addresses of sites clicked to and from this site.

How Do We Use Your Information?

Customized Shopping. We use your information to better serve you by providing a customized shopping experience. Agents. We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and e-mail, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Special Offers. We may send you special offers from time to time, unless you choose to "opt-out" of receiving such offers.

Business Transfers. As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that we are acquired, customer information will be one of the transferred assets.

Law Enforcement. If we receive a lawful court order to release account or other personal information then we will comply with the law. We will also release information when necessary to protect the life, safety or property of others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

How Do We Protect the Security of Your Information?

  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • We use encryption to protect your information contained in our customer list.
  • We use a firewall to protect against unlawful intrusion.
  • We limit access to your information on a "need to know" basis.
  • It is important for you to protect against unauthorized access to your computer. Be sure to sign off when finished using a shared computer.
  • No system can guarantee absolute security, just as the finest lock can not guarantee physical security. However, we take every reasonable precaution to assure that your data is secure.

Other Websites

Various Web sites may be linked to from this site. If you link to another site, your privacy depends on the policy of that site.We strongly urge you to check their privacy policy. Not all sites guarantee that they will not share your personally identifiable information with others.

Contact Us

If you would like to learn more about our privacy policy, or to access your personally identifiable information contained on our website please contact us. You will be required to provide identifier information to assure that this information is not released to others. We reserve the right to modify this policy in the future. If we do so, notice will be posted prominently on our website.

"Both Mom and I are enjoying our pillows very much! I enjoy the fact that no matter how much I bunch it up it always comes "back up" to its original form and support. Mom likes the fact that both her neck and shoulders now get support. She could have used a medium soft instead of a medium and so perhaps another time I will order the softer size for her."
"Some pillows feel so lifeless. The SmartSilk does not feel "stuffed" but actually ALIVE! :) Can you believe it but I am actually going to bed earlier just so that I can cuddle with the SmartSilk - helping my insomnia too."
"Merci for a very good product! Seems like your owners worked very hard."
"Hello Stacey, Via the phone, I purchased from you a queen duvet cover and also two queen pillow cases back on 3 May 2016. I have to say that I was a little apprehensive at first, but now I have to say how much I love them!!! Truly, I usually do not email regarding products, but these are exceptional. So unbelievably soft and comfortable. Thank you for persuading me to purchase that duvet cover. Simply wonderful." Best to you, Sylvia C