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CANADA

We provide shipping to Canada FREE of charge on orders of more than $150. A flat Shipping & Handling fee of $10 is charged on orders of $150 or less.

Orders to Canada are shipped through Canada Post – Expedited parcel post.

A tracking numbers will be provided to you by e-mail when your order is shipped.

Please allow 7 working days to receive your order. (Orders are shipped out of our warehouse within 2 business days. Depending on your location Canada Post - Expedited can take 3-5 business days.)

Express Deliveries

If you require express delivery please contact us directly for a price quote and delivery time.

US

We provide shipping to the Continental United States FREE of charge on orders of more than $150. A flat Shipping & Handling fee of $10 is charged on orders of $150 or less.

Orders to Continental United States are shipped through UPS – Ground.

A tracking numbers will be provided to you by e-mail when your order is shipped.

Please allow 7 working days to receive your order. (Orders are shipped out of our warehouse within 2 business days. Depending on your location UPS – Regular Ground can take 3-5 business days.)

Express Deliveries

If you require express delivery please contact us directly for a price quote and delivery time.

INTERNATIONAL

We ship almost anywhere in the world

Please contact us to place an international order. We would be pleased provide an estimate for shipping charges and the delivery time.

SmartSilk™ is not responsible for any import duties, brokerage fees, or taxes.

ORDER TRACKING

Shipping – Order Tracking

A tracking numbers will be provided to you by e-mail when your order is shipped.

Orders to Canada are shipped through Canada Post – Expedited parcel post.

Please follow this link http://www.canadapost.ca and enter your tracking number.

Orders to the Continental United States are shipped through UPS – Ground.

Please follow this link http://www.ups.com/tracking/tracking.html and enter your tracking number.

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"Both Mom and I are enjoying our pillows very much! I enjoy the fact that no matter how much I bunch it up it always comes "back up" to its original form and support. Mom likes the fact that both her neck and shoulders now get support. She could have used a medium soft instead of a medium and so perhaps another time I will order the softer size for her."
"Some pillows feel so lifeless. The SmartSilk does not feel "stuffed" but actually ALIVE! :) Can you believe it but I am actually going to bed earlier just so that I can cuddle with the SmartSilk - helping my insomnia too."
"Merci for a very good product! Seems like your owners worked very hard."
"Hello Stacey, Via the phone, I purchased from you a queen duvet cover and also two queen pillow cases back on 3 May 2016. I have to say that I was a little apprehensive at first, but now I have to say how much I love them!!! Truly, I usually do not email regarding products, but these are exceptional. So unbelievably soft and comfortable. Thank you for persuading me to purchase that duvet cover. Simply wonderful." Best to you, Sylvia C